Shipping policy

At LACEVO, we are committed to providing you with a seamless and reliable shopping experience. Below is all the information you need about our shipping policies, so you know what to expect when placing your order with us.

---

Processing Times

• Order Processing: All orders are processed within 24 hours during work days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email with your details.
• Delays: In the event of high order volumes or unforeseen delays, we will notify you promptly via email.

---

Shipping Options & Rates

We offer the following shipping options to meet your needs:

1. Standard Shipping: [6-9 business days] — $9.99
2. Express Shipping: [3-5 business days] — $14.99
3. Free Shipping: Available for orders over AUD$99

Shipping to Western Australia may require additional time.

Note: Shipping rates are calculated at checkout based on your location and chosen shipping method.

---

Domestic Shipping

We currently ship to all locations within Australia. Delivery times depend on your location and selected shipping method.

---

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

---

Lost, Stolen, or Damaged Packages

We are not responsible for lost, stolen, or damaged packages. However, if you encounter any issues, please contact us at support@lacevo.com, and we’ll do our best to assist you.

---

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain items may be restricted from international shipping due to local regulations.

---

Contact Us

If you have questions about your order or our shipping policies, feel free to contact us:

• Email: support@lacevo.com